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战略品牌管理 英文版【2025|PDF|Epub|mobi|kindle电子书版本百度云盘下载】

- (美)凯文·莱恩·凯勒(Kevin Lane Keller)著 著
- 出版社: 北京:中国人民大学出版社;Prentice Hall出版公司
- ISBN:7300027059
- 出版时间:1998
- 标注页数:635页
- 文件大小:50MB
- 文件页数:786页
- 主题词:
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图书目录
PART Ⅰ OPENING PERSPECTIVES1
CHAPTER 1 Introduction1
Preview2
What Is a Brand?2
Brands versus Products3
Why Do Brands Matter?7
Consumers7
Firms9
Can Anything Be Branded?10
Physical Goods10
Services14
Retailers and Distributors14
People and Organizations16
Sports,Art,and Entertainment18
Geographical Locations19
Examples of Strong Brands21
Historical Origins of Branding25
Emergence of National Manufacturer Brands:1860-191427
Dominance of Mass Marketed Brands:1915-192929
Challenges to Manufacturer Brands:1930-194529
Establishment of Brand Management Standards:1946-198530
New Branding Challenges and Opportunities:1986-Present30
Purpose of the Book34
Review38
Discussion Questions38
CHAPTER 2 Brand Equity41
Preview42
Concept of Brand Equity42
Customer-Based Brand Equity45
Brand Knowledge46
Sources of Brand Equity50
Brand Awareness50
Brand Image51
Benefits from Brand Equity53
Greater Loyalty and Less Vulnerability to Competitive Marketing Actions and Crises54
Larger Margins56
Greater Trade Cooperation and Support64
Increased Marketing Communication Effectiveness64
Possible Licensing Opportunities65
Additional Brand Extension Opportunities67
Other Benefits68
Customer-Based Brand Equity Framework68
Building Brand Equity68
Measuring Brand Equity75
Managing Brand Equity78
Review82
Organization of the Book83
Discussion Questions84
PART Ⅱ BUILDING BRAND EQUITY86
CHAPTER 3 Brand Knowledge Structures86
Preview87
Brand Awareness87
Types of Brand Awareness88
Consequences of Brand Awareness91
Establishing Brand Awareness92
Brand Image92
Types of Brand Associations93
Strength of Brand Associations103
Favorability of Brand Associations106
Uniqueness of Brand Associations108
Determining the Desired Brand Knowledge Structures109
Target Market109
Nature of Competition116
Points of Parity and Points of Difference116
Review120
Discussion Questions124
CHAPTER 4 Choosing Brand Elements to Build Brand Equity130
Preview131
Brand Element Choice Criteria131
Memorability131
Meaningfulness132
Transferability133
Adaptability133
Protectability133
Brand Element Options and Tactics135
Brand Names135
Logos and Symbols143
Characters146
Slogans151
Jingles157
Packaging157
Putting It All Together165
Review167
Discussion Questions167
CHAPTER 5 Designing Marketing Programs to Build Brand Equity175
Preview176
Product Strategy176
Perceived Quality176
Perceived Value178
Enhancing Consumption Experiences180
Summary181
Pricing Strategy181
Consumer Price Perceptions183
Setting Prices to Build Brand Equity184
Channel Strategy191
Channel Design191
Indirect Channels191
Direct Channels196
Private Labels205
Private Label Status206
Private Label Branding Strategy207
Major Brand Response to Private Labels210
Future Developments213
Review214
Discussion Questions214
CHAPTER 6 Integrating Marketing Communications to Build Brand Equity217
Preview218
Information Processing Model of Communications219
Overview of Marketing Communication Options221
Advertising221
Promotions239
Event Marketing and Sponsorship246
Public Relations and Publicity253
Personal Selling253
Developing Integrated Marketing Communication Programs254
“Mixing”Communication Options255
“Matching”Communication Options257
Review262
Discussion Questions263
CHAPTER 7 Leveraging Secondary Brand Associations to Build Brand Equity267
Preview268
Conceptualizing the Leveraging Process269
Guidelines270
Company271
Country of Origin and Other Geographical Areas277
Channels of Distribution282
Co-Branding283
Guidelines285
Ingredient Branding286
Guidelines288
Licensing288
Guidelines293
Celebrity Endorser294
Potential Problems297
Guidelines299
Sporting,Cultural,or Other Evens300
ThirParty Sources301
Review304
Discussion Questions304
PART Ⅲ:MEASURING BRAND EQUITY307
CHAPTER 8 Measuring Sources of Brand Equity307
Preview307
Qualitative Research Techniques311
Free Association311
Projective Techniques313
Zaltman Metaphor Elicitation Technique(ZMET)317
Brand Personality and Values320
Quantitative Research Techniques323
Awareness325
Image334
Review340
Discussion Questions341
CHAPTER 9 Measuring Outcomes of Brand Equity343
Preview344
Comparative Methods344
BranBased Comparative Approaches345
Marketing-Based Comparative Approaches347
Conjoint Analysis349
Holistic Methods354
Residual Approaches354
Valuation Approaches357
Review367
Discussion Questions368
CHAPTER 10 Brand Equity Measurement System371
Preview372
Conducting Brand Audits373
Brand Inventory374
Brand Exploratory376
Branding Positioning and the Supporting Marketing Program379
Designing Brand Tracking Studies380
What to Track380
How to Conduct Tracking Studies385
How to Interpret Tracking Studies387
Establishing a Brand Equity Management System388
Brand Equity Charter389
Brand Equity Report390
Brand Equity Responsibilities391
Review394
Closing Thoughts395
Discussion Questions397
PART Ⅳ:MANAGING BRAND EQUITY399
CHAPTER 11 Branding Strategies399
Preview400
BranProduct Matrix400
Definitions400
Breadth of a Branding Strategy402
Depth of a Branding Strategy404
Brand Hierarchy409
Definitions409
Building Equity at Different Hierarchy Levels412
Corporate Image Dimensions416
Designing a Branding Strategy428
Designing the Brand Hierarchy430
Designing Supporting Marketing Programs437
Review445
Discussion Questions446
CHAPTER 12 Introducing and Naming New Products and Brand Extensions449
Preview450
New Products and Brand Extensions451
Advantages of Extensions455
Facilitate New Product Acceptance455
Provide Feedback Benefits to the Parent Brand458
Disadvantages of Brand Extensions463
Can Confuse or Frustrate Consumers464
Can Encounter Retailer Resistance464
Can Fail and Hurt Parent Brand Image465
Can Succeed but Cannibalize Sales of Parent Brand466
Can Succeed but Diminish Identication with Any One Category466
Can Succeed but Hurt the Image of Parent Brand467
Can Dilute Product Meaning467
Can Forgo the Chance to Develop a New Brand469
Understanding How Consumers Evaluate Brand Extensions469
Managerial Assumptions469
Brand Extensions and Brand Equity472
Selected Extension Research Findings473
Evaluating Brand Extension Opportunities485
Define Actual and Desired Consumer Knowledge about the Brand486
Identify Potential Extension Candidates486
Evaluate Extension Candidate Potential487
Design Marketing Programs to Launch Extension489
Evaluate Extension Success and Effects on Parent Brand Equity491
Review495
Discussion Questions495
CHAPTER 13 Managing Brands Over Time500
Preview501
Reinforcing Brands502
Maintaining Brand Consistency503
Protecting Sources of Brand Equity506
Fortifying versus Leveraging507
FinTuning the Supporting Marketing Program508
Revitalizing Brands519
Expanding Brand Awareness523
Improving Brand Image528
Entering New markets533
Adjustments to the Brand Portfolio534
Migration Strategies535
Acquiring New Customers535
Retiring Brands539
Special Topics541
Corporate Name Changes541
Managing a Brand Crisis543
Review544
Reinforcing Brands545
Revitalizing Brands545
Discussion Questions546
CHAPTER 14 Managing Brands over Geographical Boundaries,Cultures,and Market Segments550
Preview551
Rationale for Going Abroad552
Advantages of Global Marketing Programs553
Economies of Scale in Production and Distribution554
Lower Marketing Costs554
Power and Scope554
Consistency in Brand Image555
Ability to Leverage Good Ideas Quickly and Efficiently555
Uniformity of Marketing Practices555
Disadvantages of Global Marketing Programs556
Differences in Consumer Needs,Wants,and Usage Patterns for Products556
Differences in Consumer Response to Marketing Mix Elements556
Differences in Brand and Product Development and the Competitive Environment557
Differences in the Legal Environment557
Differences in Marketing Institutions559
Differences in Administrative Procedures559
Global Branding Decisions559
Selecting Global Markets560
Devising Global Market Entry Strategies561
Designing Global Marketing Programs564
Organizing the Global Marketing Effort571
Building Global Customer-Based Brand Equity572
Choosing Brand Elements573
Developing Supporting Marketing programs573
Leveraging Secondary Brand Associations582
Building Brand Equity Across Other Market Segments583
Regional Market Segments583
Other Demographic and Cultural Segments584
Review587
Discussion Questions588
PART Ⅴ APPLICATIONS593
CHAPTER 15 Closing Observations593
Preview594
Strategic Brand Management Guidelines594
Summary of Customer-Based Brand Equity Framework594
Tactical Guidelines597
What Makes a Strong Brand?601
Special Applications602
Industrial Goods602
High-Tech Products610
Services612
Retailers616
Small Businesses617
Comparisons with Other Models of Brand Equity622
The Aaker Model622
The Young and Rubicam“BrandAsset Valuator”TM Model625
Future Prospects632
Role of Brands632
Building Brand Equity632
Measuring Brand Equity633
Managing Brand Equity634
Review634
Discussion Questions634
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